Elevating Your Experience

A: You can view all license details, including activation status, expiry date, and registered domain, in the License Management portal.

Steps:

1. Log in at licensing.alphaxp.me/manage using your account credentials.
2. Navigate to the "My Licenses" section to see an overview of all your licenses.

A: Double-check the following:

• Ensure you are using the correct key for the product version.
• Verify the key has not expired or been revoked.

Solution:

• Contact the support team to verify the status of your key. Include the key and purchase receipt for faster resolution.

A: Common causes include:

• The license is already activated on another domain.
• The domain does not match the one registered during license purchase.
• Incorrect DNS or server configuration preventing activation.

Solution:

• Check the domain you registered with and ensure it matches.
• Release the license from the previous domain through the License Management portal.
• For detailed help, visit licensing.alphaxp.me/support.

A: When a license expires:

• Access to updates and premium features may be restricted.
• You may need to renew your license to continue enjoying full functionality.

Solution:

• Visit the renewal page at licensing.alphaxp.me/renew to extend your license.
• For assistance, reach out to our billing team through support.alphaxp.me.

A: This issue may occur due to:

• Invalid license key. Double-check the key you entered.
• Network issues preventing the activation server from being reached. Ensure your internet connection is stable.
• Activation on unsupported systems. Verify your system meets the requirements.

Solution:

• Re-enter the license key carefully.
• Check your internet connection.
• Contact our support team at support.alphaxp.me for assistance.